Goodcents recent menu how to#

This focus is reflected in hundreds of reviews. Reviews containing the word “service” specifically have increased from an average rating of 3.83 to 4.24, 4.56 in the last two weeks. We have seen our average rating improve from a 4.22 earlier this year to a 4.33 since the beginning of August, 4.48 in the last two weeks as of writing. Using our digital and social partner MomentFeed, we were able to track our average review ratings on Google and Facebook, as well as the change in ratings for specific keywords. Most importantly, we have already begun to see a material change in the guest experience. We hope to see a greater increase in employee retention and a decrease in cost of goods sold with proper portioning. This push for training is not merely for a vanity metric.

One-on-one training with franchisees and managers demonstrating how to manage the online training platform.Crew incentive competitions with prizes up to $100 for completion of training.Working crew member shifts to provide time for them to sit down and go through training.In-dept h reporting of all crew members, including registering new user s and beginning their training journey.We decided we would do all that was necessary to “meet” every franchisee and provide the assistance they needed.

Some people require a physical presence and a pat on the back, others need follow up phone calls and still some are fine with an emoji-laden text. “ Did you get my email?” does no good for anyone and can be detrimental to the franchisee/franchisor relationship. B elieving in PFC means giv ing the receiver of your message the bene fit of the doubt and pursuing multi pl e channels of comm unication. We are true believers in People First Communication (PFC). Today, we have 92% of our system certifiably trained. To test our Training Consultants and our franchisees, we set out to achieve our multi-annual goal. On August 13 th of this year, we had achieved 62% completion, a then-record. At conference last year, we were at 50% completion. When we initially launched our online training portal, Goodcents University, at our annual conference in November of 2015, the goal was to maintain 85% completion as a system of the Basic Operations Training courses. Our Training Department recently achieved a huge milestone, one that was several years in the making. We have appreciated your support and patronage over the past 30 years and appreciate this opportunity to support you in this moment.Ĭomments closed Training is Tangible, Not Theoretical. We are also making sure you can select it through online ordering as well

Drive-Thru – For those locations with drive-thrus, pickup has always been available as an option.

Just park and call the restaurant to let us know you’ve arrived.

Curbside Pickup – All restaurants will be instituting a curbside pickup option.

If you would like to request “Contactless Delivery” you can do so over the phone or through the notes for the delivery address through our online ordering site or app

Contactless Delivery – All our locations deliver.

Goodcents employees have been recertified on all standard cleaning, sanitization, and handwashing procedures in addition to going through sanitation training specific to COVID-19.

Like the rest of our menu, these meals are available for delivery. We have reduced the price on all of our meals to help make it easier to be food secure.

All Goodcents To Go Meals have been marked down to $5. Preparing meals for a prolonged period of time can be difficult to budget for and store.Here are the changes we are implementing to keep our employees safe, while keeping our doors open in the ways that we can. That said, we still believe it is important for you to know the measures we’re taking to help be a better neighbor. We’re sure you’ve received many messages like this one. As a locally-owned and operated restaurant, we want to do our part to promote the safety of our employees and guests during this complicated time, while keeping our communities well-fed.

Goodcents recent menu how to#